Number of user’s requests
You can click on each bar in this chart to view detailed parameters like:
Total: total number of messages users sent while chatting with bot
Chatbot with bot: Number of messages users exchanged with chatbot
Chat with admin: Number of messages directly exchanged with consultants
NLP API called: Number of send-messages API called (may include “Testing NLP” in the NLP tab, Automatic comments on Facebook, or external API called).