Analytics

Number of user’s requests

You can click on each bar in this chart to view detailed parameters like:

  • Total: total number of messages users sent while chatting with bot

  • Chatbot with bot: Number of messages users exchanged with chatbot

  • Chat with admin: Number of messages directly exchanged with consultants

  • NLP API called: Number of send-messages API called (may include “Testing NLP” in the NLP tab, Automatic comments on Facebook, or external API called).

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