Chatbot introduction

What is chatbot

Chatbot is a software application designed to interact with users via human-like texts. In Vietnam, FPT.AI Conversation provides a platform to build and manage chatbots via a user interface. Equipped with the best natural language processing technology for Vietnamese language, as well as an optimized conversation management system, FPT.AI Conversation provides a comprehensive chatbot builder solution for businesses.

Chatbot interacts with users similar to an automatic message answering system, but of course, in a much smarter manner. By building conversation scenarios using Machine Learning, AI Chatbot can learn, understand questions, inquiries, demands, and gives appropriate answers by itself.

FPT.AI chatbot can be integrated in various different platforms and messaging displays, which helps in automizing conversations between businesses and their customers. All in all, this will help push sales, expand operational scales, as well as satisfy customer demands.